Real Downloader disabled

Keith Stone

• 30 mars 2017 21:53
• Modifié

Mozilla Firefox recently updated on my Win10 machine to ver 52.0.2 and when it did, Firefox disabled Real Downloader b/c it could be verified.

Is there anyway to enable Downloader?

 

Keith

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  Viswanathan S

  • 30 mars 2017 20:32

  To resolve this issue, please follow the steps in the below link:

  https://customer.real.com/hc/en-us/articles/204040623

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  Keith Stone

  • 30 mars 2017 21:59

  No, I'm well aware of the small icon drop down at the top of the screen.

  What I'm referring to is that if I open Tools/Add-ons in the Firefox tool bar and then open Extensions, Firefox has a message that Real Downloader has been disabled because it cannot be be verified

   

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  Arvin

  • 3 avril 2017 22:10

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204040013

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