Publication

2 abonnés S’abonner
0
Avatar

Cannot up date realplayer plus

When I try to up date real player I get a drop down that says "update failed" do to missing file usgspec.inf

Robert Bright

Vous devez vous connecter pour laisser un commentaire.

1 commentaire

0
Avatar

To resolve this issue, follow the below solutions:

Solution 1: Deleting temporary Windows files and folders:

https://customer.real.com/hc/en-us/articles/204039363

Solution 2: Uninstall RealPlayer by following the article:

https://customer.real.com/hc/en-us/articles/204040013/#uninstall

Solution 3: Run Microsoft's Fixit program:

Go to http://support.microsoft.com/mats/Program_Install_and_Uninstall and run the Fixit program. This tool is often helpful in cleaning up previous installations and fixing installer issues. Remove entries related to RealPlayer and RealDownloader.

Solution 4: To download and install a new copy of the application, visit http://www.real.com/, click the Download RealPlayer for Free button, and follow the prompts to install the current version.

I hope this information helps.

Viswanathan S 0 votes
Actions pour les commentaires Permalien