real stopped working

I downloaded realplayer 16,I was burning a cd then as soon as starts burning i got a message real stopped working,solution please.

note : I do not want to upgrade

abu

abu abdul 5 juillet 2016 07:50

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abu abdul 5 juillet 2016 07:51 0 votes

To resolve this issue, follow the steps provided in this article: https://customer.real.com/hc/en-us/articles/204040853

If that doesn't help, try performing a clean uninstall and reinstall by following: https://customer.real.com/hc/en-us/articles/204040853

Note: Make sure you delete the RealPlayer folders as mentioned in the article, before reinstalling RealPlayer.

Sean 5 juillet 2016 09:38 0 votes