Mr Rees

Ivor Rees

• 7 juin 2016 16:26

I paid to upgrade to real player premium  last night. The download finished but I could not access  Player.  When I now access player it has no content ie photo music etc. I can't see which version I now have although it is offering an up grade to  premium again.

Please help to properly install or refund my money

Thank you

Ivor Rees

0

• 

  Naga

  • 7 juin 2016 18:18

  To resolve this issue, you should simply sign into RealPlayer software. To do so, follow the steps provided in the below article:
  
  https://customer.real.com/hc/en-us/articles/204040653
  
  please, let us know the progress.

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