RealPlayerPlus16 Converter Tool Greyed Out
To whom it may concern:
On February 3rd, 2013, I paid for the upgrade to "PLUS" edition!
order no :4xxxxxxx73
Please help me make it work again!
Many Thanks!
>>>>>
here is the payment info:
RealNetworks Inc.
Order Date: 02/03/13
Order Number: 4xxxxxxx73
Your Receipt |
Purchase Price |
|
RealPlayer Plus 16 |
$49.99 |
|
Instant Discount (limited time only) |
(-$10.00) |
|
Subtotal: |
$39.99 |
|
Tax: |
$3.55 |
|
Total: |
$43.54 |
Payment Information
Visa
xxxx xxxx xxxx xxxx
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The RealPlayer Converter will be grayed out if the video or audio is not selected. If you are in RealPlayer library, you'll need to select a video first and then click on RealPlayer's Menu > Tools > RealPlayer Converter
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