Number of Users that may run RealPlayer/RealTimes 18 Plus on my Win 10 PC

jon bert

• 17 juin 2018 00:32

Hi. One month ago I bought  RealPlayer 18 Plus application paying it € 35.99 and it is running well  when I open it as dministrator user. That means I may use the ReallPlayer and the RealTimes features. On the contrary, when I access the PC as a Standard User, I may run the RealPlayer mode correctly but there is no way tu use the Real Times Story Creator function because the programm hangs up searcing for the "Reader for PC.msi" file and the only way to exit from this status is to force the Termination (Abort) of the story creator program.
Please could You write me your answer by mail, being I a registered Real Player 18 Plus user?
Regards, Jonbert.

 

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  RN Support

  • 3 juillet 2018 04:39
  • Modifié

  Hello John,

  We have identified this as a bug. Our engineering team is working on this. We will email as soon as this is fixed. We thank you for alerting us about this.

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