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can not purchase new update

fed up with this programn

I had already purchased 16vplus..just had to get a new computer windows 10

said not able to download this version again. Feel like I got ripped off

so now I tried to upgrade.ANOTHER purchase

 will not go through technical difficulties! RIDICULOUS !

I have been a long time supporter spent an hour trying to get this through

A VERY UNHAPPY CUSTOMER AS OF THIS TIME

Jacqueline Libby Delasso

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3 commentaires

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You are unable to purchase RealPlayer Plus because your account doesn't have a first and last name. Please add your first and last name or provide us with that information after which you should be able to purchase RealPlayer Plus.

Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that.

As RealNetworks makes new products available to customers, it's not possible for us to continue supporting older products.

We are now offering RealPlayer 18/RealTimes. This is the latest version of RealPlayer with many additional features. To access the Premium features of RealPlayer 18 will require a new purchase, because this is a new product. However, since you purchased RealPlayer before, I would like to offer you a discount to purchase the latest version.

And to benefit from this special offer, please, click on the link below:

https://order.real.com/rn/en/us?p=6011

Real CS 0 votes
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thank you for your patience and kindness it finally went through! :)

Jacqueline Libby Delasso 0 votes