You can't share a video to an email address that is already associated with your account. We see that you have 2 email addresses associated with your RealTimes Premium plan. If you are sharing a video to a different email address, please let us know how you are sharing a video? Please provide the steps involved and if possible the email address that you are sharing it to. It would help us to investigate further.
I Can't share my video to email
I can' share my video by email
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