Aller au contenu principal

Recherche

Subscription Real Downloader too slow

Commentaires

3 commentaires

  • Real CS

    We fixed this issue. Please follow the instructions from the below link.

    https://customer.real.com/hc/en-us/articles/4408427242779-Slow-download-speeds

     

    0
  • Tejwant Singh

    HELLO REALPLAYER SUPPORT

    I AM AN OLD MEMBER SINCE MANY YEARS

    RECENTLY CITI BANK INFORMED THAT THEY HAD DECLINED PAYMENT TO YOU

    PLEASE DONT CANCEL MY MEMBERSHIP

    THE REASON FOR THIS IS 

    THAT THE RESERVE BANK OF INDIA HAS ISSUED INSTRUCTIONS TO HOLD REOCCURING PAYMENT DUE TO SOME DELAY IN FIXXATION OF EXCHANGE RATE FOR INTERNATIONAL SUBSRIPTIONS

    IT MAY TAKE SOME TIME TO RESOLVE THIS ISSUE

    THEREFORE PLEASE BEAR WITH THE DELAY

    TEJWANT SINGH

    siinghtejwant@hotmail.com

    0
  • Real CS

    Not to worry, we won't cancel your subscription but our systems are automated. Our systems will try to charge the credit card on file every other day. The system would do that 14 times which means that you have 28 days to update your credit card for the transaction to go through. If you feel this may take longer, our system will automatically cancel your subscription. However, you are most welcome to re-subscribe to the same plan whenever you are ready.

    0

Vous devez vous connecter pour laisser un commentaire.

Réalisé par Zendesk