RealNetworks Knowledge Base
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To help us troubleshoot this issue, please send us a screenshot of the script error, and let us know your computer's operating system (Windows 7, 8, 8.1, or 10) and what version of Internet Explore...
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You can uninstall RealPlayer from your PC by following the instructions here: https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows
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I’m sorry to hear you’re having trouble using the bulk download tool. I have escalated your issue to our product team, and they are working to resolve the issue. As soon as we have a resolution, we...
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I’m sorry to hear you’re having trouble using the bulk download tool. I have escalated your issue to our product team, and they are working to resolve the issue. As soon as we have a resolution, w...
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Belia, as noted in our email responses and another community thread, please sign in to RealPlayer to activate the premium features you paid for. Click the RealPlayer logo in the upper left corner, ...
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Please enter the two-character province code in the "State" field--as long as you've selected Canada as the country, the order should go through. If it does not, please let us know.
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I see we have already responded to your question here: https://customer.real.com/hc/en-us/community/posts/115000567467-why-does-RealPlayer11-Gold-not-play-video-of-FLV-file-with-Windows-XP-?page=1#...
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Commentaire officiel RealPlayer has not been evaluated for conformity with Section 508, so there is no related information available.
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As this is old technology that is not used in the newer versions (RealPlayer 18 and RealPlayer Cloud), I'm afraid we don't have any more information about what this file might contain.
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Thank you for the additional information.The entire \RealPlayer\db\ directory contains files required for the database in RealPlayer 16 to function; TRACKS.FPT is simply one of these files, and sho...