RN Support
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Commentaires
Activité récente par RN Support-
Commentaire officiel We currently don't have an app that is similar to RealPlayer on a PC. I have forwarded your feedback to the appropriate team. Your insights and opinions will help us in our ongoing efforts to enhan...
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Richard, You will need to sign in with the email address you used to purchased RealPlayer Plus. Once you are signed in, it will unlock your paid features and you won't be prompted to upgrade. Here ...
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Dilip, Can you please describe what is not working in RealPlayer. If you are not able to play a video, please install k-lite codec pack.
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Commentaire officiel Eddie: Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below: http://www.codecguide.com/download_k-lite_codec_pack_mega.htm After in...
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Commentaire officiel You are receiving this error if the file format is not compatible with RealPlayer. You may have to convert them to MP4. However, if it fails to convert also, it is not a file format that is compati...
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Commentaire officiel This tells me that the library's database might have been corrupted. Please reinstall RealPlayer by following these steps: https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlaye...
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Commentaire officiel Dennis, First off, we don't charge our customers for technical support. I am sorry that you had to reach a wrong company that is fraudulently representing RealNetworks. I have passed on the informa...
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Commentaire officiel Please follow the additional instructions from this link to reinstall RealPlayer. https://customer.real.com/hc/en-us/articles/220342848-Delete-the-RealPlayer-application-folders-clean-uninstall-
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Commentaire officiel To resolve this issue, please reinstall RealPlayer. Please note: we have a known issue with Firefox. You should be able to download using the next version (v.59) of Firefox.
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Commentaire officiel We don't offer phone support anymore. Please let me know what is not working in RealPlayer.