RN Support
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Commentaires
Activité récente par RN Support-
Commentaire officiel I've sent you an email. We'll take it from there.
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Commentaire officiel You have subscribed to RealTimes Premium (Annual) plan. With this, you get RealPlayer Plus and 25GB of Cloud space. This is a yearly subscription. I sent you a reply on the other post. Please reply...
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Commentaire officiel I see that you have purchased RealTimes. Please make sure you are signed into RealPlayer to activate your plus features. If you are already signed in and you are still not able to burn DVDs, please...
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Commentaire officiel I tested this and see that I am able to download videos using Google Chrome. We have a known issue with Firefox. The issue is resolved with the next version of Firefox (v.59). To resolve the issue,...
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Commentaire officiel Vicki, I am not finding a purchase with the email address you created this post. If there is an alternate email you used to purchase RealPlayer Plus, please let me know and I will be happy to refun...
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Please note that, older versions are not available in our system, and we are no longer supporting RealPlayer 16 and any version before that. As RealNetworks makes new products available to customer...
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Commentaire officiel We are aware of an issue with Chromecast not showing up in our mobile device. I'll email you once I have an update from the product team.
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Commentaire officiel We are not aware of any conflict between RealPlayer and Adwcleaner. We will have to test it in-house to see if there is any such issue. In the meanwhile, please reinstall RealPlayer and see if that...
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Commentaire officiel We have a newer version available. Please reinstall RealPlayer https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows
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Commentaire officiel Reinstalling RealPlayer sometimes helps resolve such issues. Here are instructions to reinstall:https://customer.real.com/hc/en-us/articles/204040013-Uninstall-and-reinstall-RealPlayer-on-Windows