Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. install real player 18 on a different pc

Hello Gary,  Yes, you can download and install RealPlayer 18 on your new computer. There is no need to repurchase the same product. Just visit our official website: http://www.real.com/ download an...

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• Vladimir
• 9 mai 2017 12:35
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. Trim a video

Hello Reece, in order the option 'More' to appear in the taskbar at the bottom of the player, you have to make sure that you've selected a video in your RealPlayer PC Library (one that is not only ...

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• Vladimir
• 9 mai 2017 12:31
• 0 vote

1. Communauté
2. Community: RealPlayer (PC Application)
3. Realplayer is crashing

Hello Bill, we are glad to hear that the issue has been fixed. 

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• Vladimir
• 5 mai 2017 08:29
• 0 vote

1. Communauté
2. Community: RealPlayer (PC Application)
3. Unable to download videos

Hello, If you receive a message saying: 'No videos to download on this page', please consult this article:  https://customer.real.com/hc/en-gb/articles/204169018 

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• Vladimir
• 5 mai 2017 08:27
• 0 vote

1. Communauté
2. Community: RealPlayer (PC Application)
3. Get CD info not working

Hello Matt,  Thank you for taking the time to share your comments with us. Your insights and opinions will help us in our ongoing efforts to enhance our products and services.

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• Vladimir
• 5 mai 2017 08:21
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. Real Player Trimmer

Hello, please make sure that you are trimming the video correctly. For reference on how to trim a video, please see this article: https://customer.real.com/hc/en-gb/articles/204338518 

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• Vladimir
• 4 mai 2017 15:25
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. Get CD info not working

Hello Matt, we have changed our process for retrieving music data, and this is now a paid feature of RealPlayer Plus. You can learn more in this article: https://customer.real.com/hc/en-us/articles...

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• Vladimir
• 4 mai 2017 12:01
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. Realplayer is crashing

Hello Bill,  To resolve the issue you're experiencing, please consult this article: https://customer.real.com/hc/en-us/articles/115005786067 

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• Vladimir
• 4 mai 2017 11:54
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. Unable to download videos

Hello,To resolve the download video issue, please consult first this article: https://customer.real.com/hc/en-us/articles/204040433 Please note that we can not assist you via phone. 

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• Vladimir
• 2 mai 2017 13:38
• 0 vote

Commentaire officiel

1. Communauté
2. Community: RealPlayer (PC Application)
3. can not download from you tube

Hello, To resolve the download video issue, please consult first this article: https://customer.real.com/hc/en-us/articles/204040433

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• Vladimir
• 1 mai 2017 15:33
• 0 vote