Cannot access Real Player Downloader Express
Hello,
I purchased Real Player Downloader Express back on 9/18/2020 and now I'm using a new computer but I can't access it..
I installed real player but it tells me I need to purchase express again after signing in. Could you please help?
Thank you,
Alice
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If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.
If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
Once you have installed RealPlayer 20/20, you will need to sign into it to activate your paid features.
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please tell me why I cant use ralplayer downloader express though I payed 2748yen yesteday.
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You may not the realplayer downloader express.
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