11/30/16 billing of $32.09 for REALPLAYER that does NOT WORK. Need a credit.
To REALPLAYER https://customer.real.com/hc/en-us/community/posts/new
This message is sent to you on your "Support" link as I can't reach ANY ONE at your firm any other way!
You have billed me for something that DOES NOT WORK and I request that you credit my Citi Dividend Visa card with the amount of $32.09. Perhaps the problem is that I am using Windows XP? I am deducting that amount from being paid on my current Visa credit card statement, as I find it totally impossible to reach any live person at your firm... even after trying so many times to reach someone at your website and by phone. I find it impossible to contact you in any other way. Please contact me in regard to your issuing me the credit. What I purchased DOES NOT WORK !
Drew Smith drxxxxxxxxxxxx@xxxxxxxxxx 20xxxxxxxx3
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I've sent a message to the email address associated with your account. Please check your email inbox.
Note: I wanted to let you know that we have edited your original post to remove your email address and phone number to protect your privacy. We do recommend that you refrain from posting personal information in a public Community forum.
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