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Sound does not work in library downloads

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3 commenti

  • Virgilio

    1- To resolve the playback issue you're experiencing, please consult the following article: https://customer.real.com/hc/en-us/articles/204041633?

    2- Additionally if the issue still persists you can try the solutions in this article: https://customer.real.com/hc/en-us/articles/204041513

    3- If that doesn't help, please clear uninstall and reinstall RealPlayer. Here is how:

    https://customer.real.com/hc/en-us/articles/204040013

    4- If you still experience the same issue, please reply to this email and provide the following information:

    a) What is the format of the file? Right-click over the file in the Library, click on Details to see the format.
    b) What is the origin of the file? Was it downloaded from internet using RealDownloader?
    c) Do you have problem with all formats or with particular videos?

    -1
  • Chris Everson

    Why is it I always get cut and pasted stuff that really does not help my problem. I've tried all of those solutions, and I explained in depth what happens to me, as it's not really covered in any of those 'fixes'.

    I'll just have to uninstall and reinstall. It usually does the trick, but I'm having to do it with increasing regularity lately.

    0
  • Virgilio

    If you have already tried all the steps below, try installing K-Lite fro the link below:

    http://fileforum.betanews.com/download/KLite-Codec-Pack_Full/1094057842/3

    Restart you PC and try to play your files.

    -1

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