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real player video down load button

the download video button works, but the button to open the paste a link doesn't appear

rich ringeisen

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Hello,

1 - For more information on how to download a video directly via your web browser, see: https://customer.real.com/hc/en-us/articles/204040623  

2 - To download a video by copy-pasting the video URL, you need to proceed this way:

If you're unable to download as explained above, please uninstall and reinstall RealPlayer -- here's how: https://customer.real.com/hc/en-us/articles/204040013

Maria
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