BREAKING CONTRACT YOU PROMISED

Andres Castro

• 5 agosto 2017 14:47

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YOU DO  THAT TO ME AND YOU WILL HEAR FROM MY LAWYER

AS YOU KNOW DAMN WELL, YOU SOLD ME THE REAL PLAYER BACK THEN ((((( FOR LIFE )))) ONE GOD DAMN CHARGE FOR LIFE , NOW YOU HAVE BEEN TREATENING ME OVER AND OVER AND EVEN TOLD ME NOT TO WORRY AT TIME, I WILL NOT TAKE THIS EASILY ,  PUT MY STUFF BACK WHERE IT WAS, YOU PUSHED THE DAMN  ((( cloud ))) which I was not interested in and you convinced me, this is not going to FLY , PUT MY STUFF BACK INTO THE REGULAR REAL PLAYER AND FORGET ABOUT THE DAME CLOUD. YOU PEOPLE ARE REALLY GETTING ME UPSED AND P.OFF.

STICK TO YOUR ORIGINAL PROMISE / I WILL NOT PAY A YEARLY AMOUNT, I AM RETIRED AND IN A LIMITED INCOME & 75 / YOU BETTER DON'T ERASE ALL THE GARBAGE BUT IT IS MY GARBAGE AND I HAVE A RIGHT TO HAVE IT, AND YOU HAVE A RIGHT TO KEEP YOUR PART OF THE DEAL YOU PROMISED .

 

 

In a message dated 8/4/2017 2:26:34 P.M. Eastern Daylight Time, realplayer@email.realplayer.com writes:

Hi Andres,   If you have files using RealTimes' cloud storage with the RealTimes free plan, remember that these files will be deleted tomorrow, August 4, 2017, as shown below. In addition, your suitability for the promotional offer described below will also expire on August 4, 2017.   RealTimes Free - cloud storage will be discontinued under this plan.   If you're currently using storage under the free plan, you can download a copy of these files before August 04, 2017. Instructions on how to download are available here. Please note that any files remaining after that date will be removed and no longer accessible.   Note: As a qualifying user, you're eligible for a one-time upgrade offer to a new plan before August 04, 2017, as follows:   RealTimes Premium w/ Cloud - includes all advanced features (including unlimited story length, premium music & effects high-definition playback, and more), plus 25GB cloud storage.   Save 50% when upgrading to RealTimes Premium - pay only $24.99/yr   Upgrade Now   Warmly, RealTimes Team

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• Commento ufficiale

  

  Maria

  • 7 agosto 2017 16:12

  Hello,

  Regarding the previous purchase: Please note that each version (RealPlayer 18, RealPlayer 16, RealPlayer 15, etc.) is considered a separate product. When you peviously purchased RealPlayer Plus, you purchased RealPlayer 16, which was a one-time charge. With that purchase, you received updates and support of that version for no additional fees or hidden charges. However, we are no longer updating or supporting that version. 

  Please note that new versions are new products and like most software companies, we charge for major upgrades. For customers on Windows 7 and higher, we are now offering RealPlayer Plus version 18. This product offers additional features not included in previous versions. The Plus/Premium version of this version requires a purchase. 
  
  Regarding this proactive automatic message: Please note that the upgrade is not mandatory, it's only optional. You can always continue using the Free version of RealPlayer. 

  As for the RealPlayer Library files: I would like to add that this change will affect only the files uploaded to RealCloud. However, all the downloaded files are locally saved on your PC: C:\Users\User name - your name\Videos\RealPlayer folder. RealPlayer simply creates a shortcut to these files through the Library.
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  Andres Castro

  • 5 agosto 2017 14:53

  ANYONE ELSE BEING HARASSED BY  REAL PLAYER

  BREAKING THEIR ORIGINAL CONTRACT / SALE THAT PROMISED THAT PARTICULAR AMOUNT WHATEVER IT WAS $50 OR MORE

  (((((( FOR LIFE ))))))   AND NOW TRYING TO SCREW PEOPLE UP AND FORCE THEM TO PAY A YEARLY  PRICE IS PURE HIGHWAY ROBBERY.  LET'S TAKE THEM TO COURT.    

  THEY HAVE EVEN ELIMINATED THEIR ORIGINAL PHONE CONTACT

   I JUST CALLED AND DISCONTINUED,  

  RealPlayerTech
  Nickname: REAL PLAYER TECH
  Category: Uncategorized

  Email
  Other E-Mail: https://customer.real.com/hc/en-us/requests
  Other E-Mail: Real Player technical problems Help

  Phone
  Home: *** *** **** ((((((((NO LONGER AVAILABLE)))))) 

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  Andres Castro

  • 9 agosto 2017 10:37

  THEN PLEASE LEAVE MY ORIGINAL REAL PLAYER, WHATEVER NUMBER IT MAY BE 15 16 18 WHATEVER, YOU CONVINCED PEOPLE TO USE THE CLOUD, I DID NOT NEED THE CLOUD OR THE HEAVENS EITHER.

  KEEP MY STUFF ON THE ORIGINAL PLAN ( ONE TIME CHARGE FOR LIFE )

  I WANT OUT OF THE CLOUD REINSTATE EVERYTHING TO THE ORIGINAL FORMAT / I AM NOT INTERESTED NOR CAN I AFFORD A YEARLY CHARGE WITH MY SITUATION $.

  Andres Castro 

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  Andres Castro

  • 9 agosto 2017 10:38

  THEN PLEASE LEAVE MY ORIGINAL REAL PLAYER, WHATEVER NUMBER IT MAY BE 15 16 18 WHATEVER, YOU CONVINCED PEOPLE TO USE THE CLOUD, I DID NOT NEED THE CLOUD OR THE HEAVENS EITHER.

  KEEP MY STUFF ON THE ORIGINAL PLAN ( ONE TIME CHARGE FOR LIFE )

  I WANT OUT OF THE CLOUD REINSTATE EVERYTHING TO THE ORIGINAL FORMAT / I AM NOT INTERESTED NOR CAN I AFFORD A YEARLY CHARGE WITH MY SITUATION $.

  Andres Castro 

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