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Downloader doesn't work

Since the latest update downloader doesn't work. I get this message.

Amber Roze

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Hello,

Please uninstall and reinstall RealPlayer by following the steps below:

  1 - First, you need to uninstall the program by following the instructions from this article: https://customer.real.com/hc/en-us/articles/204040013
  2 - After uninstalling RealPlayer from the Control Panel, please delete the application folders. Here's how: https://customer.real.com/hc/en-us/articles/220342848
  3 - Reboot your computer and reinstall RealPlayer. You can install the current version by going to: http://www.real.com/

 

Maria
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