RealPlayer crashing
Hello:
After I installed the latest Windows 10 March 2017 update, RealPlayer will not play any videos on my hard drive. After I click on the thumbnail in my Library, the program crashes. Videos on RealCloud play fine, however.
Other programs like Windows "Movies & TV" play those same locally-stored videos OK with no problems.
Any ideas?
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Thank you for contacting RealNetworks Support regarding the inability to play videos because RealPlayer stopped working.
As you know, this issue was related to a recent Windows 10 update.
We're happy to let you know that Microsoft announced a new update on March 20 (KB4015438) that corrects this issue. This update can be downloaded and installed from Windows Update. For more information, visit:
https://support.microsoft.com/de-de/help/4015438/windows-10-update-kb4015438
Please let us know if you continue to experience any issues with playing your videos after installing this Windows Update.
Thank you for using RealPlayer!0 -
I have had this problem for quite a while. I am trying to use Real Downloader. I jhave asked for help from Real before but in all their wisdom, after I told them I had reinstalled it with no change, they told me to reinstall it. :(
I did again and there is no change. I go to Youtube and find some videos I wish to download and start them. Maybe three or four.
It starts fine and continues to download. I get a Message saying RealDownloader has stopped working. EVERY time. It asks me to close program but I do not click on it until my downloads complete. Yes, they continue to download.
As soon as they are downloaded I close the program and restart it. Same thing happens again.
This happens every time, not once in a while but every time
Anyone have any ideas what the problem is?
I am running Windows 10. I have 16 gig of ram and a I-7 processor0
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