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Missing Videos


2 commenti

  • richard davidson

    same has happened to me and there seems to be no way to contact real player . also my profile is gone and no description of my plan (plus). I ask the same question. What to do? 

  • RN Support

    Carl & Richard,

    We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

    If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

    Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.


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