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  • RN Support

     Please check if there is a download path. If there is none, RealPlayer won't know where to download the video and it would fail. To check, please follow these steps.

    1. Open RealPlayer.
    2. Click the RealPlayer logo from the top left and click Download a Video. (RealPlayer Downloader window will open).
    3. Click the logo from the top left and click Preferences.
    4. In the "Save local video to" please make sure there is a path. If it is blank, click Browse and select Videos folder.

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