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Can't sign in says offline.html no place to type

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3 commenti

  • RN Support

    To resolve your issue, please "over-install" RealPlayer by going to www.real.com. Over-install simply means installing RealPlayer over the existing RealPlayer. When you go through the installation process, you will be prompted that RealPlayer is already installed, simply proceed with the installation when prompted.

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  • Amanda Tomblin

    I'm also having this same trouble. I installed RealPlayer on my laptop and it won't let me sign in. I "over-installed" and still no luck. Please help

     

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  • RN Support

    Amanda,

    Can you please let me know what version of RealPlayer is currently installed? 

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