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downloading a video


2 commenti

  • Commento ufficiale
    RN Support

    With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.

    1. Attempt to download any video of your choice (You will still have the same error).
    2. Simply restart your computer.
    3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
    If the issue still persists, please let us know.


  • Robert Bowman

    I'm having the same problem on two different PC's. I have RealPlayer 22+


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