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Cannot Download?


1 commento

  • RN Support

    With regards to the inability to download videos, we were able to identify the root cause and our engineering team was able to resolve it. To be able to download videos again, please follow these steps.
    1. Attempt to download any video of your choice (You will still have the same error).
    2. Simply restart your computer after this.
    3. Upon restarting your computer, the Downloader will be updated in the backend and your downloads should start working.
    If the issue still persists, please let us know.

    Please note: RealPlayer v.18 or older versions have reached End of Life support. Please upgrade to RealPlayer 22.


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