have tried to download video (mp4) from different web sites like CNN and I still cannot download any videos. You need to bump this up to advanced technical support to resolve this issue. I want to remind you that I was downloading all videos without any problems for the past couple of months before Feb 2023. Something happened/changed after February 24 to prevent the videos from downloading in the usual way from youtube using Real Player. If this issue is not resolved I may be forced to cancel/discontinue the renewal of my Real Player Plus annual subscription. Why would I want to pay 39.95/year for a service that doesn't work?
I want someone to contact me as soon possible either through this chat or by calling me at home. My email is firstname.lastname@example.org
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