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Unable to download YouTube video

Commenti

5 commenti

  • Luigi D' Agnillo

    I can not burn my downloaded videos. It alsways tells me "It does not fit" when I am trying to burn my downloads. What must I do?

    0
  • Robert Bowman

    I'm trying to find a cheap program to split videos. I find the same problem with longer videos. 

     

    0
  • RN Support

    Phuc,

    Please follow these additional steps to resolve your issue.
     

    1. Open a Windows folder
    2. Go to C:\ProgramData\Real\RealUpgrade
    3. Delete all the files in this folder (Caution: Please make sure you are deleting these files correctly and not any other files in a different folder)
    4. Restart PC.
    5. Follow the 3 steps we originally provided again.
    6. Restart PC once more. (This should update the videodl)

    Please click this link to learn more about slow download speeds.

    https://customer.real.com/hc/en-us/articles/13291534922139

    0
  • RN Support

    Luigi,

    You will have to choose Video Disk Burner and not Audio CD Burner. 

    0
  • RN Support

    Robert, 

    If you are trying to trim a video, RealPlayer can do it for you. Go to All Programs and choose RealTrimmer.

    0

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