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Download Problem


6 commenti

  • Commento ufficiale
    RN Support

    We have noticed that from 28th February, 2023 certain websites have started to throttle the download speeds. We don't control how these websites control their content. However, our engineering team is looking into it.

    At this time, there is very little we can do but we will update this page with more information as we have.

  • chris miller

    Same here.  Normally high Mb/sec downloads.  Last weekend and today it is down to a crawl of 0.21Mbps.  Also, the start of each download is delayed.   I tried the tech support recommended method used the last time this happened but no joy.  I also tried uninstalling and reinstalling.  No joy.

  • Yvonne Aguilera

    i have the same problem i updated real player even paid for the subribe when i try to download youtube it says realplayer doesnt not support i have windows 8.10 i dont know if i need more room my email

  • null null

    Not only are teh downloads very slow. the graph shows the about 100mb file is down downloading, but the bar stays blue for long periods of time.  The video does not play until the blue line disappears, so the video is not downloading.

  • Jim Alexander

    Same slow downloading here as Chris Miller described above.  Starting of downloads delayed, some downloads slower than .5 Mbps (none faster than 3 Mbps), and long pauses at the end of downloads.  Happening on computers with Windows 7 and Windows 11.

  • RN Support

    Update! We have resolved the download speed issue. Please click the below link to learn more.


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