how to get in premium when I can not remember password or how to get in- new computer!
Title says it all!
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We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.
If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.
https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20
Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.
If you've forgotten your password, you can reset it by clicking this link.
Please note: You will have to manually transfer your library from your old computer over to the new one.
https://forgot.real.com/realplayer
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