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RealPlayer CD Burning


1 commento

  • RN Support

    It most likely means you have a hardware failure.

    Here is what we would like you to do to confirm if the problem is RealPlayer (software) or your DVD Drive (hardware).

    1. Insert a blank CD/DVD in your drive.
    2. Go to My PC and double click your CD/DVD drive.

    If Windows says "Insert disk" even though you have inserted a disk, it means that the CD/DVD drive is not able to read the disk in it. So this indicates that the problem is your hardware. However, if Windows prompts you to do something with the disk as in "What do you want to do" etc..., it means that RealPlayer is not configured properly. 

    If the latter (RealPlayer), could you please let us know if you have more than 1 CD/DVD drive in your PC? If the former (DVD Drive), you will need to either get in touch with your PC manufacturer or get a new DVD drive.


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