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DESEO PRESENTAR UNA QUEJA NO ENCUENTRO EL CORREO DE USTEDES , COMPRE EN ENERO DEL 2020 EL PLUS

Commenti

4 commenti

  • SEÑORES DE REALPLAYER TIMES PONGAN UN CORREO DIRECTO EN QUE EL CLIENTE EXPONGA SU QUEJA O REQUERIMIENTOS Y NO USTEDES ESCRIBEN LO QUE LES CONVIENE.

     

    0
  • ignacio Rodriguez

    Es verdad Yo he pagado varias veces por la actualization y cada vez hay que pagar. y con la nueva version solo puedo descargar un video a la vez es una pena! Recomiendo Nero y su video Downloader Ya que real player se Ha convertido en un ana pesadilla. Y quieren que pague otra vez! 

    0
  • RN Support

    Manuel,

    We don't offer support in Spanish. 

    We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

    If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

    https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

    Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

    0
  • RN Support

    Ignacio,

    We see that you purchased RealPlayer Downloader Express 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Downloader Express features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

    If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

    https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

    Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Downloader Express features.

    0

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