When I try and download a video I don't see the downloader in my browser. I downloaded the newest version. I restarted. I checked the task manager, and the downloader shows it's working there. I stopped it in the task manager and tried again. But all I see is a big white screen behind the browser that says downloader. There is only one option on that downloader which says I can adjust preferences and help which takes me to the support screen. I tried opening the downloader manually through the app, and I can open the player portion, but the downloader will only open the big white screen listed above. Any guidance would be appreciated.
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