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Can't download videos on YouTube


3 commenti

  • RN Support

    Can you please let us know the following information:

    Please go to C:\Program Files (x86)\Real\RealPlayer.
    Right click on videodl and click Properties and then the Details tab.

    Please provide us with the version number you see there. Also, please let us know what web browser are you using to download videos.

  • Bernstein Chin

    RN Support,  I see product version: 2023.3.3.0.   The web browser I used to download the YouTube videos is Brave.  Thanks, Ben.

  • RN Support

    We only support Google Chrome, Mozilla Firefox and Microsoft Edge. So please try with one of these supported browsers and let us know if you are still unable to download videos.


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