MP4 Audio but No Video
I have an MP4 that will display fine on any media player under the sun except RealPlayer (Windows Media, VLC, Movies & TV, even Photos). With RealPlayer, there is only audio and 'visualizations.'
VLC says its codec is "Google/On2's VP9 Video (VP90)", However, I've found no help on the forums on this topic or on how to add that codec to RealPlayer. An MOV conversion of the file plays fine.
If there's a way to add that codec, great; otherwise, I'll just have to convert any other VP9's I come across.
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We have noticed this with recent videos on Instagram. Which website did you download videos from that have this problem?
Our engineering team is investigating the issue. Until such time, request you to follow these instructions.
- Right click on the video from RealPlayer library --> Edit --> Convert.
- Choose your output as MP4 and click Start.
- Once the conversion completes, you will be prompted if you want to keep the original. You can either check the box or leave it as in.
- The converted video will show up in your library.
- Play the video which should play normally.
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When I try conversion, I get message "Cannot convert" mp4. When I try to play this mp4 made on my Pixel 6a phone Realplayer plays sound and shows visualizations but no video. How to fix?
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It is quite possible the said video has codecs that are not compatible with RealPlayer. Where did this video come from? If it is downloaded from a camera, it probably has codecs that are proprietary.
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This just happened to me from my subscriptions to YouTube.com. If RealDownloader downloads and converts it, shouldn't RealPlayer play it?
Also - built in Windows Media Player plays them with video. It's something in RealPlayer I think.
The Conversion worked for me (the video played in RealPlayer after conversion), but still, it doesn't solve the problem. It would be inconvenient to convert all videos.
I had a pending Windows Update. I think that may have been the problem because after the update the problem went away.
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Would you be able to provide the URL of the particular video that doesn't play? We would like to download the same video and see what the problem is.
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Thanks. I believe that it was because of a pending Windows Update because all videos that weren't playing began playing (with video) again. Here's one of them The Male Loneliness Epidemic - YouTube
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