Real Player Plus

Andrew Wood

• 28 marzo 2023 18:50

Has anyone else bought the real player plus as a one time so called life time payment and then been asked to go premium to play dvd's or is this a new thing due to an update. Please help

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  Phil Gz

  • 28 marzo 2023 20:40

  Yes, I paid UK£27.99 for an upgrade in April 2021, and now being asked to go premium.

  I thought the UK£27.99 was for premium. 

  Makes you wonder :-) 

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  RN Support

  • 29 marzo 2023 21:16

  Andrew & Phil,

  We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. If you want to upgrade, please let us know. As a loyal user, you are eligible for a discount.

  If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

  https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

  Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

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