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joe gallo

• 13 aprile 2023 06:26

I had real player for ever however for the last month if i download a video from you tube it says cannot download, I tried several times after uninstalling and installing again and again and no luck, I need you help to do my classes on you tube, appreciate any help you can give me.

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  RN Support

  • 13 aprile 2023 13:42

  Can you please let us know the following information:

  Please go to C:\Program Files (x86)\Real\RealPlayer.
  Right click on videodl and click Properties and then the Details tab.

  Please provide us with the version number you see there.

  Could you also provide us with a sample URL that you are unable to download and the web browser you are using? Lastly, what version of RealPlayer and Windows have you installed?

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