Vai al contenuto principale

Ricerca

Large amount of RP related temporary files.

Commenti

2 commenti

  • Commento ufficiale
    RN Support

    Firstly, these are not temporary files. Usually, temporary files are located in the Temp folder in Windows which is usually at C:\Users\<Your PC Name>\AppData\Local\Temp.

    They are legitimate files from your library that are required for RealPlayer. None of those files show up under the Temp folder. To confirm, you can look at the source of those files by following these steps.

    • From your Ccleaner, scroll down to RealPlayer under Multimedia
    • Right click on Multimedia - RealPlayer and click View Files. (This will open a window showing all the files with the full path) 

    As you can see, all the files that Ccleaner is flagging, are genuine JPG files which are thumbnails generated from your videos. Deleting them or clearing them will remove the thumbnails from your RealPlayer view.  

    Please note: We don't control Ccleaner program's design. 

  • Willem Grooters

    - I was able find out why CCleaner reported 2 entries / versions of Real Player (RP) installed. It was an unfortunate combination of my computer usage, CCleaner and RP.

    - I was forced to re-install Windows on my laptop 1, 2 or 3 days ago. After that I also re-installed RP (v20.1.0.313) and then the double entries in CCleaner were no longer there. There was only 1 entry for "Real Player 20" (see picture above). I think I know what happened. Before I re-installed Windows anew, I first installed RP v20.1.0.313 and then installed the last version of RP. But I didn't like that version and went back to RP v20.1.0.313 (still have the original installation file). I assume that both versions have some different folders/files/registry entries and that triggered CCleaner to report 2 entries for RP.

     

    Going back to RP v20.1.0.313:

    https://customer.real.com/hc/en-us/community/posts/13632953376923-Going-back-to-Real-Player-v20-1-0-313

     

    0

Il post è chiuso ai commenti.

Powered by Zendesk