BitDefender blocks update
BitDefender blocks the update, no option to install in spite of warning (probably because it is not a warning but a blocking). I tried several variants of downloading from Real website and from RealPlayer on my PC. I have Windows 10. Is there something I can do (besides deactivating BitDefender)?
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I have the same problem. And dont want to disable BitDefender. Windows 10 also.
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We reached out to BitDefender and they have removed the False warning. You shouldn't have this problem anymore. If you do, please let us know what file name BitDefender shows.
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I am running BitDefender Total Security 27.0.30.140 and it will not allow RealPlayer to install. It blocks Rnseteup2.exe as malware. My operating system is Windows 10 build 19045. Please advise.
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I am having the same problem.Just installed Bit Defender yesterday.It will not allow Real Player to install,please help!!
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Same thing here trying to update from 22.0.5.310 to 22.0.6.305. Bitdefender just blocks saying its infected then proceeds to remove any traces of it.
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Bitdefender reports infection during upgrade:
rndlp.exe, dllhost.exe,au_setup_22.0.6.305.exe. Not sure what this means.
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We are working with BitDefender to unblock these. They are legitimate files but BitDefender is flagging them.
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BitDefender is blocking updates, causing my RealDownloader not to work.
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BitDefender is whitelisting the files on their end so this shouldn't show the false alerts it is currently showing. In the meanwhile, here is a workaround to install RealPlayer.
- Download RealPlayer installer from www.real.com
- Run the downloaded installer.
- When you see "Welcome to RealPlayer" dialogue, click X or Cancel to exit.
- You will be prompted to click Alternate Installer. Click that.
- This will download the full installer of RealPlayer. Double clicking that will bypass the error message and install RealPlayer.
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