CD burning function does not work

Don Christensen

• 1 giugno 2016 14:55

The CD burning function does not work. I can't transfer audio files to the platform to burn the music. This is happening on my laptop and my desktop. On my laptop I've even uninstalled and reinstalled the software. When I use the LG burning software on my desktop, it works fine. Bottom line: Also on both computers I've gotten a dialog box that basically says that Real Player has stopped working. Real Player does not work!

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  Michell

  • 1 giugno 2016 20:02
  • Modificato

   

  We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will let you know. In the meantime, we would like to try some basic troubleshooting steps. I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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  Herman Wittenberg

  • 11 giugno 2016 23:30

  Same thing is happening to me.  Real Player has stopped working is the message that I get when trying to burn a CD.

   

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  Naga

  • 13 giugno 2016 22:10

  Herman,

  We are aware of this issue and our Technical Department is investigating. Once we have an update on the status of this issue, we will let you know. In the meantime, we would like to try some basic troubleshooting steps.

  I've sent a message to the email address associated with your account. Please respond and we'll go from there.

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  jimmy remington

  • 4 ottobre 2019 01:14

  Agreed !

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