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Corrupted Uninstall Missing-- RealDownloader.msi

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9 commenti

  • Commento ufficiale
    Harold

    Hello,

    Please try reinstalling RealPlayer using the alternate(full) installation file. To do so, please follow these steps:

    - Go to: http://www.real.com/ and download RealPlayer.
    - Run the downloaded installation file and wait until the following window appears and close it ( see screenshot 1).



    - Click the "Alternate Installer" button. This will download the full installation file, which is larger (see screenshot 2).


    - Run the downloaded full installation file and follow the steps to install RealPlayer.

    If the installation fails, please follow the steps from the link below:
    https://customer.real.com/hc/en-gb/articles/204040153-Installation-fails-or-freezes

  • Sean

    I've sent a message to the email address associated with your account. Please respond and we'll go from there.

    0
  • Warren Barber

    I am having the same issue as the commenter above. Can you help?

    0
  • Milena

    If you are not seeing RealPlayer in the Control Panel and are unable to uninstall the program, overinstall RealPlayer by downloading it again from real.com. Once done, you should be able to uninstall the program from Control Panel as usual. For uninstall - reinstall instructions, see: Uninstall and reinstall RealPlayer on Windows

    If you are having trouble installing RealPlayer, please try the steps from: Installation fails or freezes

    I hope this helps. If the issue persists, please describe exactly what it is that you are trying to do and include any error messages that you may receive. It can also be helpful to include what your computer's operating system is and what web browser you're using. The more specific you are, the better I will be able to assist you.

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  • Martin Christiansen

    I have the same Problem..how can i resolve it, i have the premium version since one week don't know what happen and i uninstalled AND  reinstalled, the problem persist, i cant use realdownloader

    0
  • Harold

    Hello Martin, I've sent a message to the email address associated with your account. Please respond and we'll go from there.

    0
  • Tunis VanBerkum

    Hello my name is Tunis and I am able to down load real player, it allows me to watch videos but I am unable to download videos and when I try to uninstall and reinstall I get this pop up saying

    The feature you are trying to use is on a network resource that is unavailable Click ok to try again, or enter an alternative path to a folder containing the installation package VideoDownloader.msl in the box below

     

    Use source C:\ProgramData\Package Cache\{E60AFF01-6087-47BD-8272-61FA3CFC309D}v1.0.0\

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  • Tunis VanBerkum

    tried all that and I still get this

    "The feature you are trying to use is on a network resource that is unavailable"Click ok to try again, or enter an alternative path to a folder containing the installation package  video Downloader.msl in the box below C:\ProgramData\Package Cache\{E60AFF01-6087-47BD-8272-61FA3CFC309D}v1.0.0\

     

    0
  • Harold

    I replied to your question via email.

    0

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