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need to change email address in accound


5 commenti

  • Sean

    I've sent a message to the email address associated with your account. Please respond and we'll go from there.

    Our support team is available 7 days a week to help customers via email or online. Agent support via email is available to customers who have purchased or subscribed to one of our products. If an email exchange is not able to resolve the issue quickly, we may offer an outbound call

  • Peter Hall

    I don't use my old address but you will not let me add my new address as an alternative address until I confirm my old address as my primary address which would not be true. You allow for a change of password but not for address. Dumb.

  • Sean

    We recommend customer's not to provide their email address or any personal information on the community forum. However, as an exception we request you to provide your old and new email addresses, so that we can locate your account and update it.

    Once we update your information, both the email addresses will be removed from this post.

  • 0
  • RN Support


    We sent you an email. We'll take it from there. 

    I am redacting your email addresses from this post to protect your privacy.


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