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Displays Upside-Down

Customer Support


4th September 2016

Dear Sir or Madam,

I played a video correctly in my laptop but it displays upside-down when I watch it in RealTimes (RealPlayer). I will be very grateful if you would offer some suggestions to fix the problem.


Jiabo Liu


Jiabo Liu

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3 commenti


I would suggest you to install the following codec and then try playing the files again.

If the issue persists, please perform a clean uninstall and reinstall of RealTimes by following the below article:

Make sure you delete the RealPlayer folders as mentioned in the below article, before reinstalling RealPlayer.

NOTE: Deleting these folders will remove any playlists you've created; the files will remain in your library but the playlists will need to be re-created.

I wanted to let you know that we have edited your original post to remove your email address to protect your privacy. We recommend against posting any personal contact information in a public Community forum.

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