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no sound in real player

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7 commenti

  • Jason

    To resolve the issue, follow the below link:

    https://realnetworks.zendesk.com/entries/24069873

    If the issue still persists, please provide the URL link of the site to check from our end. I would also suggest you to try using an alternate browser like Mozilla firefox, explorer or edge.

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  • John Matthews

    No sound from any file or website on real player. All other media and sounds work except real player. I uninstalled reinstalled before that did ALL HELP stuff and nothing. even tried to do free upgrade with offer paid offer but didn't get upgrade but that's another issue. I Prefer real player but like to have some sound with music videos.  I just downloaded Real Player 8 and sound works Great but no features like download and such but sound works . GO FIGURE. If only the latest would work like the old. any ideas on how to get latest to work ?

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  • Naga

    John,

    To resolve, please perform a clean uninstall and reinstall of RealPlayer by following the below article:

    https://customer.real.com/hc/en-us/articles/204040013

    Make sure you delete the RealPlayer folders as mentioned in the below article, before reinstalling RealPlayer.

    https://customer.real.com/hc/en-us/articles/220342848

    NOTE: Deleting these folders will remove any playlists you've created; the files will remain in your library but the playlists will need to be re-created.

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  • David Lyttle

    when i plan any video in realplayer there is no sound. This is happening even on older videos thst had sound. I checked volume and mute but those are ok andd I checked preferences and devmgmt.msc still have the problem

     

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  • Prasanth

    David,

    To resolve the issue, follow the below link:

    https://realnetworks.zendesk.com/entries/24069873

    Let us know the progress.

    0
  • null null

    no sound from any youtube video downloads

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  • RN Support

    Installing the K-Lite codec pack often helps to fix issues related to playback. You can install it from the link below:

    http://www.codecguide.com/download_k-lite_codec_pack_mega.htm

    After installing the codec, restart your computer and try playing the videos again.

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