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lifetime upgrade I bought a few years ago

Commenti

3 commenti

  • Naga

    I've sent a message to the email address associated with your account. Please respond and we'll go from there.

    0
  • Lewis Simpson Jr

    My upgrade never worked and I paid for it

     

    1
  • RN Support

    Lewis,

    We see that you purchased RealPlayer Plus 20/20. If you installed RealPlayer 22, you will need to upgrade to activate Plus features in RealPlayer 22 as this is a different product with additional new features. 

    If you don't want to upgrade, you will need to uninstall RealPlayer 22 and install RealPlayer 20/20. You can install RealPlayer 20/20 by clicking this link.

    https://customer.real.com/hc/en-us/articles/8673259975835-Installing-RealPlayer-20-20

    Once you have installed RealPlayer 20/20, you will need to sign into it to activate your Plus features.

    0

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