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can not burn a dvd

I can not burn a dvd, a message appears that the decoder I am using can not decode the downloads or videos that I am trying to copy. how can I download a newer decoder?

simon tar

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To resolve this issue, follow the steps provided in the below article:


https://customer.real.com/hc/en-us/articles/204040813

I also recommend you to install K-Lite codec pack by clicking the below link:

http://fileforum.betanews.com/download/KLite-Codec-Pack_Full/1094057842/3

If you are still unable to burn DVD's, please provide the following information:

• What does the error message say?
• What is the file format?
• Is this happening to all Videos or just with a particular one?
• What version of RealTimes or RealPlayer is installed? (See https://customer.real.com/hc/en-us/articles/204039513)
• Do you have any security software installed (Norton, McAfee, AVG, etc.)?

The more specific you are, the better I will be able to assist you.

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states DVD needs cleaning even after this has been done. Shows message "invalid operation" or "invalid prospect type".

Any help?

Peter Allanson 0 voti
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Are you able to play the DVD with other media players? This sounds more a problem with the Disk or the DVD drive than a media player.

Real CS 0 voti
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