lost videos

null null

• 25 settembre 2016 22:38

We recently moved.   I haven't used RP in some time and because of the move, haven't had time to explore this problem.   However, following a past "recommended update" I lost all the videos I had in my library; certainly dozens if not 100 plus.  How did the library get emptied and can they be returned?

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• 

  Arvin

  • 26 settembre 2016 22:29

  To resolve this issue, follow the below article:

  https://customer.real.com/hc/en-us/articles/204041533

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