Plus+ version
On 28th Sept 2103 I purchased the Plus+ version which worked well until recently when I purchased a new laptop. When I login to your site it just shows the free version in my account and so my new laptop is not performing properly. My email address is norman.plummer@btopenworld.com Order Number 4005404394
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You can download RealPlayer Cloud/RealPlayer 16 from the below article:
https://customer.real.com/hc/en-us/articles/204040003
Note: Make sure you uninstall any previous version of RealPlayer before installing RealPlayer Cloud/RealPlayer 16.
Once installed, sign in to RealPlayer to access the Plus features.
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Sorry to hear about the issue with your Plus+ account and new laptop login. It sounds like a syncing or account recognition problem that needs proper support to resolve quickly, similar to how plumbing repair Charlotte nc focuses on fixing underlying issues to restore full functionality and smooth operation.
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