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動画をダウンロードできなくなりました。

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3 commenti

  • 角田 良忠

    同じくダウンロードできない状態になる。毎回新バージョンが出るたびに更新料も請求。

    今回限りの購入だと言っておきながら、詐欺会社か?20年も使ってるのに。

    1
  • RN Support

    臼井 一男,

    Are you having trouble downloading videos? If so, can you please share a sample URL of the video you are unable to download?

    0
  • RN Support

    角田 良忠, 

    We see that you purchased RealPlayer Plus 22. If you installed RealPlayer 24, you will need to upgrade to activate Plus features in RealPlayer 24 as this is a different product with additional new features. 

    If you don't want to upgrade, you will need to uninstall RealPlayer 24 and install RealPlayer 22. You can install RealPlayer 22 by clicking this link.

    https://customer.real.com/hc/en-us/articles/26977777292059-Installing-RealPlayer-22

    Once you have installed RealPlayer 22, you will need to sign into it to activate your Plus features.

    0

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