Want to go back to my paid version

Elliot OWEN

• 26 luglio 2024 17:53

Where can I find out what version of Real Player i paid for?   As I was unknowing when updated my software to the 2024 version. 
I paid $40 last August and believed it was 1 and done payment,  Let me have last years version please.

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  Elliot OWEN

  • 26 luglio 2024 18:05

  No worries, I used this link to get 22 back and now my perks are back

   

  https://customer.real.com/hc/en-us/community/posts/27702698571035/comments/27731866493595

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  Greg Maddox

  • 27 luglio 2024 22:50

  You beat me, @Elliot Owen, but guys, use the way back machine to check the site from the date you bought RealPlayer.  We did not just pay for version 22 we paid for RealPlayer. Go to the Plan page and even click on the payment page, nothing about it being for one version.
  
  http://web.archive.org/web/20240000000000*/https://www.real.com/realplayer

  
  The Plan page, the payment page, and our conformation email for the purchase none of those say it was just for version 22. 
  
  Keep in mind the 22 version is likely not going to be getting any security updates or downloader updates. So if we give in to this bait and switch we will lose out.  Also you may want to look into a Extention called "Video DownloadHelper"
  
  For example here is my email.

  RealPlayer Downloader Express Order Confirmation -  Oct 2022

  Order Confirmation

  Hi greg, Thank you for purchasing RealPlayer Downloader Express. You need to sign in to activate your new RealPlayer Downloader Express features. Your account will be billed $24.99 plus tax. You can now get the most out of your media after you've signed-in to activate your paid features: Download videos from thousands of sites with one click and subscribe to your favorite YouTube channels and cast your content to your TV. Take your media on the road with the RealPlayer Mobile App for Android and iOS. Access your videos anywhere, sync for offline use, and cast to your TV directly from your phone! (full features require RealPlayer premium subscription at discounted price for Plus users) Please visit real.com to learn more about the RealPlayer Downloader Express features.

  Thanks for using RealPlayer! - The RealPlayer Team

   

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