cannot save trimmed file - error message says "cannot find specified file-use different file name" If I change the file name I get cannot overwrite"

Debbie Maynard`

• 31 marzo 2018 02:13

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  RN Support

  • 2 aprile 2018 23:14

  What is the format of the file you are trying to trim? Would you be able to send me a sample file?

  To send us a file up to 1 GB in size, please follow these instructions:

  1. Go to https://tobor2.prognet.com/cgi-bin/incoming.cgi
  2. You will see instructions for attaching the file. Choose the file you want to send us.
  3. In the "to" section, enter "gsharma".
  4. In the box below, enter your email address and/or ticket number, along with a brief note about the issue (just a sentence is fine).
  5. Click Send.

  We will review the file(s). If for some reason we have difficulty receiving the file, we will let you know.

   

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